You have probably noticed that Plastic Solutions is changing.
Over the past 18 months we have gone from being just a supplier of effluent tanks to having a multi-product inventory to meet the needs of the portable sanitation industry. We have introduced eCommerce to enable account holders and new customers alike to order products, spares and accessories at the touch of the button. In the background we have stock, systems and people to ensure a fast, efficient ad professional response to orders and queries.
Although there is a good dose of new technology lurking in the wings to help us out, most of the improvements that Plastic Solutions has made are about people. We have a close knit team that works hard and plays hard in order to deliver on our service commitments.
Paying attention to the development needs of the team, therefore, makes good business sense. So I was delighted to invite in an old friend of the business, Andrew Jenkins from PDx Consulting, for some team development.
Andrew specialises in creating what he calls High Performing Teams, where there is a strong emphasis on building trust, breaking down communication barriers and developing self-confidence. It sounds straightforward but it wasn't until we had been through a couple of group exercises that we realised what we didn't know about each other. Fortunately Andrew was on-hand to turn that round very quickly by highlighting the existing level of shared commitment that already exists and reminding us of our capabilities and successes.
As Plastic Solutions continues to build its ability to meet your needs we hope that you'll notice our passion for customer service and getting the job done. If you don't then let us know and we'll do something about it.
Talk to us today by calling freephone 0800 3345742 or use our contact form.
Jon Trelfa, General Manager
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